Returns and Refund Policy
Please contact us before you return items. You may return most new, unused, and unopened items within 7 days of delivery for a full refund or exchanged for a similar item. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
For t-shirts and hats contact us about returns and follow the instructions regarding returns that were given to you in your package when you received the shirt. These can be returned if unused and within 5 days of delivery.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that some restrictions may apply.
Free U.S. shipping on every order! We ship worldwide using USPS. We ship fast! When you place an order, your order will be shipped in 1-3 business days.
For T-shirt and hat orders please allow 2-7 business days for fulfillment and shipping.
For orders with multiple products: Shirts and hats will be shipped separately from other Carraway products.
Any questions regarding our shipping policy please Contact Us.